At PrimeCap, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, store, and share your data when you use our payment processing and financial management solutions. By using our services, you consent to the collection and use of your information as outlined below.

Information We Collect

We may collect personal details such as your name, contact information, bank account details, and business registration (if applicable).

Additionally, we process transaction-related information — including payment amounts, dates, and histories — along with technical data such as device details, IP addresses, and location data (if enabled).

This information allows us to:

  • Facilitate secure and accurate payment transactions.
  • Verify identities and prevent fraud.
  • Comply with legal and regulatory obligations.
  • Improve our platform and enhance your user experience.

How We Use and Share Your Data

Your information is used only for legitimate business purposes and handled with utmost care. We do not sell your personal information to any third parties. However, in certain cases, we may share your data with:

  • Banks and financial institutions.
  • Payment processors and service providers.
  • Regulatory authorities and compliance agencies.

These entities help us ensure smooth payment operations and maintain compliance with applicable laws and standards.

Data Security and Retention

PrimeCap employs strong security protocols to protect your information from unauthorized access, loss, or misuse.

We retain personal data only for as long as necessary to fulfill business, operational, and legal requirements.

Your Rights

You have the right to access, update, or request the deletion of your personal information, subject to legal and regulatory obligations.

To exercise these rights or raise a privacy-related concern, please contact our support team using the details below.

Policy Updates

We may revise this Privacy Policy from time to time to reflect updates in our practices or changes in legal requirements. Any significant updates will be communicated via our website or through official communication channels.

Contact Us

We’d love to hear from you! Whether you have questions, feedback, or need assistance, our team is here to help.

Customer Support

For inquiries related to PrimeCap services, including payment processing, system issues, or general support, please reach out to our team.

  • +61 6666666666
  • primecap@gmail.com
  • www.primecap.com